Need a Management Company? - Expert Building Operations

You want your property to earn money while being low-stress. That’s why you should work with Expert Building Operations.

We are trained to think like owners (and some of us are owners) so when you choose us, we can immediately get to work.

First, we know the market rates so we assess your property and ensure your rates are comparable to the market. If you’re too low, we can help you get up to speed. If your rates are too high you may be losing money. We can help you make adjustments to either earn the higher rates and fill your vacancies or lower them just enough to reach capacity.

To assure you we have your property covered, we create a 360-degree view of your property’s finances, tenants, and physical property so we can agree on the current state of your investment.

We develop a systematic timeline for any changes that need to be made and we review possible opportunities for additional income or savings for the property. Our schedule of maintenance and repair is designed to be “no drama” and to anticipate issues rather than have to be reactive (which can lead to overspending).

We work with your tenants proactively 24/7/365, so they are comfortable in their space, which allows us to keep vacancies at a minimum and asking rents at a maximum. We do this so your reputation and investment become known as an excellent place for a home or business.

You’ll receive comprehensive reports monthly, so you’ll have full transparency. You’ll have access to all records online 24/7 through our best-in-business property management software. We also have automated payment and service request portals so tenants have multiple ways to reach us.

Your peace of mind is our goal. We do frequent tours of the property so we can be proactive with maintenance concerns. We create on-site relationships so we can get better insight into when and if a tenant leaves. We want to be in the know in advance so we can proactively fill any vacancies. When we do have a vacancy, we have a proven advertising package that’s been customized for the property and within budget to get spots filled quickly. In the event an urgent matter does arise, we are available 24/7 to assist.

Our Rates: Our rates are based on a percentage of the rents collected. We don’t nickel and dime our clients and we don’t charge any initial start-up fees. If we aren’t collecting rent, we aren’t getting paid. Our growth is dependent on referrals from our satisfied clients and we are GROWING!

BONUS: Each year we offer a free valuation on your investment properties so you are aware of legislation or local area shifts that can affect the value of your property. We regularly evaluate your property and its alignment with your personal goals, for opportunities to increase income & save money.

Services to keep your investment safe, profitable, & worry-free

Property

Property Evaluation
Maintenance coordination
Repairs
Manage Improvements
Inspections

Rent Management

Collection
Rental surveys
Enforce payment collection

Tenants – Placing the right tenant is crucial.

Manage Inquiries
Screening – Rental history, industry-specific credit reports, income. We speak directly with prior landlords and references.
Build relationships
Handle complaints (we are proactive in preventing them, but if one arises – we’re on it!)
24/7/365 Responsiveness

Management

Marketing and signage
Rental and leasing
Lease provision enforcement
Record keeping
Bill paying
We learn and manage every aspect of your property from tenants, finances, and local legislation. if something comes up that affects your property, you’ll know it.
We make owning simple so you can simply get your checks and read your statements but you will have owner-access to our state-of-the-art software for up-to-the-minute information whenever you want it.
Proprietary forms and documents are prepared by attorneys specializing in real estate contracts to protect your assets.

Marketing Package

Signage
Advertising
Web presence
Custom web page

FAQs

Why hire a property management company?

Most of our customers are investors, retired, or still working in another career. Many of them don’t have the desire to respond to a leaky pipe in the middle of the night and would rather enjoy life than spend time collecting rent. Most owners don’t follow the latest city, state, and legislative changes that put owners at risk. We are laser-focused on property management – all day every day – so we are highly knowledgeable about every aspect of the business.

What areas do you cover?

We are available to manage your building anywhere in the U.S.

Will I lose control if someone else is managing my property?

We are at your service and all decisions are ultimately yours. We are here to offer you sound management based on our years of experience, but WE work for YOU.

We haven’t been able to fill our vacancies despite huge efforts and improvements. How can you do any better?

So many factors can affect the ability to rent a space – area, rent, the physical state of the building, neighborhood, how you’re marketing the space, and to whom. It can take fresh eyes and some added experience to evaluate your specific property. We’ll make recommendations to get your vacancies filled.

What happens if a tenant fails to pay rent?

We follow the letter of the law of California as well as city and county regulations. We take steps immediately upon default and make that action clear prior to any default so there are no surprises. We follow through with respect to you, your investment, and with respect to the tenant. In the event that arbitration is necessary, we can and will attend on your behalf. Because we are proactive with tenants and we’re frequently on-site, we can often prevent situations from requiring legal intervention.

How are maintenance and repair issues handled on our behalf?

Rather than having in-house maintenance, we contract with multiple licensed and bonded maintenance companies and service specialties. We have multiple because we want the right company for the right job for each property. We have worked with our partners for years and have full trust in their abilities and response times. Expert Property Management is the tenant’s first contact and we directly dispatch our teams. We stay in continual contact with anyone working on our properties but will respond ourselves when necessary. Our teams are available 24/7, 365 days of the year. If you have your own preferred vendors, we will contact them on your behalf.